Your smile has power. It can set the mood for a conversation, bring people together. It can help you make friends and influence people. Smiling can even boost your own mood.
Delta Dental is dedicated to championing that smile for life.
Quite a few of our clients have been with us for many years — in fact, we still cover the first group that joined us back in 1955. Many enrollees are covered by a Delta Dental plan throughout their lives, from employer to employer.
People are increasingly finding their Delta Dental benefits through less traditional outlets, such as AARP, Costco, our website, a Marketplace exchange or one of our medical partners. These options allow those who don’t have employer-based dental benefits to have coverage throughout their lives. We expect continued success as we increase these offerings because people want value and simplicity from a brand they trust.
We hope this report will bring a smile to your face as we detail how we’ve increased access to care, redefined what it means to be a service organization and strengthened our position in the market.
We contract directly with the dentists in our networks.
Delta Dental PPOSM
Delta Dental Premier®
DeltaCare USA is a closed network plan in most states.
Steady growth in enrollment means more people have access to needed dental care.
Growth (in millions)
The Delta Dental Difference® includes savings we achieved for both clients and enrollees. The bulk of the savings is from contracted dentist fees, but also includes identifying non-billable services, duplicate claims submissions and other mechanisms.
$16.3 billion: Total submitted
$4.6 billion: Savings (28.5% of submitted amount)
Affordable Care Act, premium and income taxes, broker fees
Contribution to reserves*
Out of every premium dollar, 88 cents pays for dental services.
*Reserves ensure Delta Dental can meet anticipated financial obligations, as well as any unforeseen circumstances, without risk to our customers.
For our commercial clients, Delta Dental PPO continues to be our predominant product, with 16.5 million enrollees. DeltaCare USA, our HMO-type plan, is especially popular on the Marketplace exchanges.
As part of our sustainability program, we held webinars for dental offices discussing how to make their businesses more environmentally friendly, and promoting our online capabilities and electronic claims submission in order to reduce their paper use.
6,900 trees saved from customers who went paperless.*
Member of the Environmental Protection Agency’s WasteWise and Green Power Partnership Programs
75% of our office spaces are ENERGY STAR certified.
*Courtesy of Environmental Paper Network
Delta Dental dentist*
*Represents results from nearly 20,000 surveys
Ease of doing business with us*
*Represents results from about 5,750 surveys
Our enterprise companies comprise one of the nation’s largest dental benefit delivery systems, with 34.7 million enrollees.
To advance dental health and access through exceptional dental benefits service, technology and professional support.
The following companies in our enterprise are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies that together provide dental coverage to 74 million people around the country.
The enterprise companies below are not affiliated with Delta Dental Plans Association. However, the two U.S. insurance companies* are authorized by Delta Dental Plans Association to market and underwrite certain multi-state and national Delta Dental-branded programs.
Delta Dental Plans Association has granted our enterprise the exclusive right to underwrite fee-for-service, preferred provider/dental provider dental plans under the Delta Dental brand in:
Alabama, California, Delaware, District of Columbia, Florida, Georgia, Louisiana, Maryland, Mississippi, Montana, Nevada, New York, Pennsylvania, Puerto Rico, Texas, U.S. Virgin Islands, Utah, West Virginia.
Delta Dental Plans Association has granted our enterprise the exclusive right to underwrite multi-state DHMO business under the DeltaCare USA brand across the nation.
Puerto Rico and the
U.S. Virgin Islands
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